Version: 1.0 Effective date: [[EFFECTIVE_DATE]]

These Terms of Service ("Terms") govern the relationship between [[CONTROLLER_LEGAL_NAME]] ("Company", "we", "us") and a natural person ("User", "you") regarding the use of the LoveBooster service available at lovebooster.ru and through the Telegram bot @lovebooster_bot (the "Service").

Using the Service means unconditional acceptance of these Terms. If you do not agree with any of these provisions — do not use the Service.

1. What LoveBooster is

1.1. LoveBooster is an AI service that helps the User better understand their relationships, analyse communication patterns and develop emotional communication skills with the assistance of artificial intelligence.

1.2. The Service is not a medical device, a method of psychotherapy, a substitute for consultation with a psychologist, psychiatrist, doctor, lawyer, financial adviser or any other qualified professional. See § 8 "Limitations and Disclaimers".

1.3. The Service is not a dating service in the sense of organising meetings with real people. The Service works with your perception of relationships and does not match you with other users.

2. User requirements

2.1. The Service is intended solely for natural persons who have reached 18 (eighteen) years of age at the time of registration.

2.2. By registering, you confirm that:

you are at least 18 years old;
you have full legal capacity;
you use the Service on your own behalf, not on behalf of another person (excluding representative powers with confirmed authorisation);
the data you provide at registration is accurate.

2.3. We reserve the right to request age verification and to delete an account where there are reasonable doubts as to compliance with the age requirement.

3. Registration and account

3.1. To use the Service, you create an account by entering your e-mail and other data in accordance with the registration form.

3.2. You undertake to ensure:

the accuracy of registration data;
the confidentiality of your password and session tokens;
the use of a strong password (minimum 12 characters, generator recommended);
prompt notification to us of any suspicion of unauthorised access to your account.

3.3. All actions performed in the Service under your account are deemed to have been performed by you, unless you prove otherwise.

3.4. Only one account per natural person is permitted. Creating multiple accounts to circumvent restrictions or re-use free features is a breach of these Terms.

4. Licence to use the Service

4.1. We grant you a non-transferable, non-exclusive, revocable licence to use the Service solely for personal, non-commercial purposes, in accordance with these Terms.

4.2. The licence does NOT include the right to:

copy, modify, decompile, disassemble or otherwise study the source code of the Service;
use the Service to create competing products;
use the Service for automated data extraction (scraping, crawling) without our written permission;
provide access to your account to third parties, including for consideration;
use the Service for resale or for providing services to third parties.

5. Rules of use

5.1. It is prohibited to use the Service for:

uploading, storing, transmitting or distributing materials containing:
- child sexual abuse or any form of exploitation of minors;
- threats, incitements to violence or to harm against specific persons or groups;
- materials violating anti-extremism and anti-terrorism laws;
- malicious software;
- materials infringing the intellectual property rights of others;
obtaining legal, medical, psychotherapeutic, financial or other professional assistance in situations requiring a qualified specialist (see § 8);
automated interaction with the Service (bots, scripts) without explicit permission;
attempts to circumvent technical restrictions of the Service (rate limiting, billing, authentication);
any actions aimed at disrupting the operation of the Service or violating the rights of other Users.

5.2. It is prohibited to upload to the Service data of third parties (names, correspondence, photos) without a proper legal basis — your right and/or the third party's consent in accordance with applicable personal data law.

5.3. The Service may apply automated and manual moderation measures. Upon detection of a violation we may:

remove content;
warn you;
temporarily or permanently block the account;
retain materials for the purposes of investigation or law enforcement;
transfer materials to authorised bodies in cases expressly provided for by law.

6. AI functionality

6.1. The Service uses artificial intelligence (large language models and other ML systems) to process your requests. AI providers are listed in the Privacy Policy § 5.

6.2. Limitations of AI:

AI responses are the result of probabilistic generation and may contain errors, inaccuracies, outdated information or incorrect recommendations;
AI does not understand context, morality and human feelings to the same extent as a human, and its responses are not professional advice;
AI may exhibit "hallucinations" (plausible but factually incorrect statements);
AI reflects its training data and may contain biases. We make efforts to mitigate them but do not guarantee their complete absence.

6.3. You make decisions yourself. Any action in real life based on an AI recommendation (including relationship matters, mental state, communication with third parties) is your decision and your responsibility.

6.4. In the event of a condition that poses a threat to your life, health or safety (including suicidal thoughts, mental health crises, domestic violence and other urgent situations), the Service is not an emergency service. Contact immediately:

in the Russian Federation — emergency psychological assistance: 8-800-2000-122 (free, 24/7), ambulance: 112;
in the EU — pan-European emergency number: 112, helpline: 116 123;
in the USA — Suicide and Crisis Lifeline: 988.

7. Paid features and subscription

7.1. Part of the Service's functionality is provided on a paid basis. Subscription terms, tariffs and the composition of paid functionality are described on the pricing page and may change. Material changes to tariffs of existing subscribers are notified at least 30 days in advance.

7.2. Payments are processed by a third-party payment provider (YooKassa and/or equivalent). We do not store full details of your payment instruments. Payment terms are also governed by the contract with the payment provider.

7.3. Refunds are made in accordance with applicable law:

for Users residing in the Russian Federation — in accordance with the Law of the Russian Federation "On Protection of Consumer Rights" (right to refuse a service with reimbursement of actually incurred costs);
for Users residing in the EU — in accordance with the right of withdrawal (14 days) under Directive 2011/83/EU, taking into account the exception for digital content the supply of which has begun with the user's express consent;
for other Users — in accordance with applicable national law.

7.4. Refund requests: support@lovebooster.ru. Processing time — up to 14 days.

7.5. Subscription auto-renewal occurs automatically until cancelled. Cancellation is performed in the account settings no later than 24 hours before the next billing date.

8. Limitations of liability and disclaimers

8.1. The Service is provided "as-is" and "as-available", without any express or implied warranties other than those expressly required by applicable mandatory law.

8.2. We do NOT guarantee:

uninterrupted availability of the Service (technical works, provider-side failures, force majeure are possible);
absolute accuracy of AI responses;
preservation of data in the event of actions by third parties beyond our control (although we apply good-faith security measures — see Privacy Policy § 7);
the achievement of any specific result from using the Service (relationship improvement, conflict resolution, etc.).

8.3. The Service is not a substitute for professional assistance. AI recommendations do not replace:

consultation with a psychologist, psychotherapist, psychiatrist;
medical diagnosis and treatment;
legal advice;
financial or tax advice;
other professional services.

For medical, psychological, legal or other serious matters, consult a qualified professional.

8.4. Limitation of liability. To the maximum extent permitted by applicable law, our aggregate liability to you on any grounds related to the use of the Service is limited to:

for paid Users — the amount actually paid by you for subscription during the last 12 months;
for free Users — zero.

This limitation does not apply to liability for wilful harm, gross negligence and other grounds where limitation is prohibited by mandatory law (e.g., for consumers in the Russian Federation and the EU — for harm to life and health).

9. Intellectual property

9.1. All rights to the Service, its design, source code, databases, trademarks, logos, text materials (excluding User Content) belong to the Company.

9.2. User Content. Content that you upload to the Service (your messages, photos, correspondence) remains your property. You grant us a limited, non-exclusive, royalty-free licence to use such content solely for the purposes of providing the Service (storage, processing by AI providers after pseudonymisation, display to you in the interface). The licence terminates upon deletion of the relevant content.

9.3. We do NOT acquire the right to use User Content for advertising, marketing or other purposes unrelated to providing the Service.

9.4. AI-generated content (AI responses to your requests) is provided to you for personal use. The legal status of AI-generation results varies across jurisdictions; we do not claim copyright in specific AI responses generated for you.

10. Termination

10.1. You may at any time stop using the Service and delete your account via settings. For details on data deletion — Privacy Policy §§ 8 and 9.

10.2. We may suspend or terminate your access to the Service upon:

your breach of these Terms;
non-payment of paid services;
receipt of a justified request from authorised state bodies;
termination of the Service (with at least 30 days' notice and a refund of any unused portion of payment).

10.3. After termination of your access, the data retention and deletion provisions of the Privacy Policy apply.

11. Changes to the Terms

11.1. We may amend the Terms. We notify of material changes 30 days in advance via email and in-app notification.

11.2. Continued use of the Service after the changes take effect constitutes acceptance. If you do not agree — stop using and/or delete your account before the effective date of the changes.

11.3. The version history of the Terms is in Changelog.

12. Governing law and dispute resolution

12.1. Governing law:

for Users residing in the Russian Federation — the law of the Russian Federation;
for Users residing in the EU/EEA — mandatory provisions of the consumer's habitual residence state remain in effect; otherwise — [[GOVERNING_LAW]];
for other Users — [[GOVERNING_LAW]].

12.2. Dispute resolution:

The Parties make good-faith efforts to settle disputes through negotiation. The time for considering a claim is 30 days.
Failing settlement, disputes are resolved:
- for Users residing in the Russian Federation — in the court at the User's place of residence (for consumer disputes) or under the rules of the Civil Procedure Code of the Russian Federation;
- for Users residing in the EU — in the competent court at the User's place of residence; alternatively — through the ODR platform (ec.europa.eu/consumers/odr);
- for other Users — [[DISPUTE_VENUE]].

12.3. If any provision of the Terms is held invalid, the remaining provisions remain in force.

13. Contacts

Type of request	Contact
General support	`support@lovebooster.ru`
Privacy / DSAR	`privacy@lovebooster.ru`
DPO	`dpo@lovebooster.ru`
Security	`security@lovebooster.ru`
Legal	`legal@lovebooster.ru`
Registered address	`[[CONTROLLER_ADDRESS]]`

These Terms are drafted in Russian and English. In case of discrepancies — the Russian version prevails for Users residing in the Russian Federation; the English version prevails for Users residing in the EU/EEA and other jurisdictions.